Returns

ONLINE PURCHASES

We gladly accept returns of unworn merchandise with original tags attached within 14 days of delivery.

OPTION 1: RETURN BY MAIL

Customers are responsible for all return shipping costs and may use the carrier of their choice. We strongly recommend using a tracked shipping service, as we are not responsible for packages lost or delayed in transit.

Please securely package your return, include the invoice, and mail to:

Needs | Wants
CF Masonville Place
1680 Richmond St
London, ON N6G 3Y9

Once your return has been received and approved, refunds will be processed within 3 business days to the original method of payment. You will receive email confirmation once your refund has been issued. Original shipping charges are non-refundable.

OPTION 2: RETURN/EXCHANGE IN-STORE

If you prefer to return in-store, or require an exchange, please visit us with your return and your invoice.

Refunds will be credited to the original method of payment. Original shipping charges are non-refundable.

---

NEED MORE HELP?

Please contact us!