Returns / Exchanges

ONLINE PURCHASES

Not in love with your online purchase? We will gladly refund merchandise that is unworn, unwashed, and has original tags attached, within 14 days of receipt.

OPTION 1: RETURN BY MAIL

Please package your item(s) securely and include the original invoice.

Mail your return to:

Needs/Wants - Returns
575B Richmond St
London ON N6A 3G2

Refunds are processed within 3 business days upon receipt of your return package. Refunds will be credited to your original method of payment and you will receive email notification once the refund has been processed. Original shipping charges are non-refundable.

OPTION 2: RETURN/EXCHANGE IN-STORE

If you prefer to return in-store, or require an exchange, please visit us.

If you prefer to return/exchange curbside, call us when you arrive and we will gladly assist you.

Refunds will be credited to your original method of payment. Original shipping charges are non-refundable.

IN-STORE PURCHASES

Full-priced merchandise purchased in-store may be exchanged or returned for store credit only within 14 days of purchase.

Merchandise must be unworn, unwashed, have original tags attached, and be accompanied by a receipt.

Pierced jewelry, undergarments, and all sale/discounted merchandise are FINAL SALE.

NEED MORE HELP?

Please contact us!